Privacy Policy

Welcome to Pyoli Media Networks Private Limited (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website www.pyoli.com, engage with our services (including website development, content creation, social media management, YouTube channel management, and other related services), or interact with us in any other way.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services — Pyoli Media Networks.

1. Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

a. Personal Information

Contact Information: Name, email address, phone number, mailing address, or other contact details you provide when contacting us, requesting a quote, or engaging our services.
Account Information: If you create an account with us, we may collect your username, password, and other account-related details.
Payment Information: Billing details such as credit/debit card information, bank account details, or other payment-related data when you make payments for our services.
Business Information: Details about your business or project, such as company name, website URL, or social media handles, provided during consultations or service agreements.

b. Non-Personal Information

Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, pages visited, time spent on the website, and referring URLs.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze website performance, and deliver personalized content.
Social Media and Content Data: Information related to your social media accounts or YouTube channels (e.g., analytics, performance metrics, or content preferences) that you share with us for management purposes.

c. Information from Third Parties

We may receive information about you from third-party platforms (e.g., social media platforms, analytics providers, or payment processors) when you engage with our services or link your accounts to our platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To design, develop, and maintain websites, create content, manage social media accounts, and optimize YouTube channels as per our service agreements.
To Process Payments: To facilitate billing and payment for our services.
To Communicate: To respond to inquiries, provide updates on projects, send service-related notifications, or offer customer support.
To Improve Our Services: To analyze website performance, user preferences, and service outcomes to enhance our offerings.
To Personalize Your Experience: To tailor content, recommendations, or advertisements based on your interests and interactions.
To Comply with Legal Obligations: To meet regulatory requirements, including those under the Digital Personal Data Protection Act, 2023 (India) or other applicable laws.
For Marketing and Promotions: To send you promotional materials, newsletters, or updates about our services, with your consent where required.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

With Service Providers: We may share your data with trusted third-party vendors (e.g., hosting providers, payment processors, analytics tools, or marketing platforms) who assist us in delivering our services. These vendors are contractually obligated to protect your data.
With Your Consent: We may share your information with third parties (e.g., social media platforms for campaign management) when you explicitly authorize us to do so.
For Legal Purposes: We may disclose your information to comply with legal obligations, respond to government requests, or protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with appropriate safeguards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us track usage, remember preferences, and deliver personalized content — Pyoli Media Networks.

Types of Cookies:
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Help us understand how users interact with our website.
- Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.
Managing Cookies: You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security — Pyoli Media Networks.

6. Your Rights

Under applicable laws, including the Digital Personal Data Protection Act, 2023 (India), you may have the following rights regarding your personal information:

Access: Request access to the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal obligations.
Restriction: Request restriction of processing your data in certain circumstances.
Data Portability: Request a copy of your data in a structured, machine-readable format.
Withdraw Consent: Withdraw your consent for data processing (where applicable).

To exercise these rights, please contact us at contact@pyoli.com. We will respond to your request within the timeframes prescribed by applicable law.

7. Third-Party Links

Our website or services may contain links to third-party websites, platforms, or services (e.g., social media platforms, payment gateways). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information — Pyoli Media Networks.

8. International Data Transfers

If you are located outside India, please note that your data may be transferred to, stored, or processed in India or other jurisdictions where our service providers operate. We ensure that such transfers comply with applicable data protection laws and include appropriate safeguards — Pyoli Media Networks.

9. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. When your data is no longer needed, we will securely delete or anonymize it — Pyoli Media Networks.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes to our privacy policy will be placed here and will supersede this version of our policy. We will take reasonable steps to draw your attention to any changes in our policy. However, we suggest you to read this page every time you use the website — Pyoli Media Networks.

12. Contact Us

If you have any questions, concerns, complaints or requests regarding this Privacy Policy or our data practices, please contact us at:

Pyoli Media Networks Private Limited
Registered Address: 63, Tilak Path, near Rambagh Square, Indore

Email: contact@pyoli.com